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Returns
You can request a return within 30 days of receiving your order. For hygiene reasons, products must be unopened and in their original sealed packaging. Email hq@daelybe.com with your order number and we’ll send you instructions. Return shipping is at your expense unless the item is defective or we made a mistake.

Damaged, defective or wrong item
Contact us within 14 days of delivery with a photo, and we’ll replace it or refund you, shipping included, even if the package is opened.

Subscriptions
Each delivery counts as a separate order under this policy. To stop future deliveries, see our Subscription Policy.

Non-returnable
Opened products (unless defective) and gift cards.

Refunds
Once we receive and approve your return, we’ll refund your original payment method within 10 business days.

Your legal rights
This policy doesn’t limit your rights under consumer protection laws, including Quebec’s Consumer Protection Act.

We currently ship to Canada and the United States.

Processing time: orders are processed within 2 to 5 business days after payment.

Delivery time (estimates): Canada, 5 to 10 business days. United States, 7 to 14 business days. Times may vary depending on your location and the carrier.

Customs and duties (United States): orders shipped to the United States may be subject to customs fees or import taxes, payable by the customer.

Tracking: you'll receive an email with a tracking number once your order ships.

Questions: hq@daelybe.com

How subscriptions work
When you subscribe to a product, you receive it automatically at the frequency you choose, at a discounted price (10% or 15% off, depending on the plan shown on the product page). Your payment method is charged at each delivery. The price, frequency and discount are confirmed at checkout and in your confirmation email.

Change, skip or cancel anytime
There is no minimum commitment. You can skip a delivery, change the frequency or cancel at any time from the link in your order confirmation email, or by emailing hq@daelybe.com. Changes made at least 3 days before the next billing date apply to that delivery.

Price changes
If the price of your subscription changes, we'll notify you by email at least 30 days before the change takes effect, and you can cancel before then.

Returns
Each delivery follows our Refund Policy.

These terms apply to all purchases on our site. Read our full Terms of Service.